Thursday, July 15, 8:00 AM

A Roaster's Guide to Coffee Processing and Fermentations: Washed, Honeys, Naturals, and more

Room: B208

Coffee By The Numbers: The Business Side of Your Business

Room: B203

How To Elevate Your Coffee Shop With Social Media Marketing

Room: B207

Top 10 Ways to Lose Employees

Room: B202

Thursday, July 15, 8:00 AM - 10:00 AM

*Tasting The Flavor Wheel: Building Your Palate For Coffee

Room: B211

Thursday, July 15, 8:30 AM - 10:00 AM

*Roasting Seminar (Live Roaster)

Room: Booth 418

Thursday, July 15, 9:05 AM

Building a Sustainable Business: 7 Eco-friendly Ways to Cut Costs

Room: B208

Healthful Business Owners

Room: B202

Tea 101: Demystifying the World of Tea

Room: B207

The 411 on Signature Drink Trends: How to Create and Promote Them in Your Business

Room: B203

Thursday, July 15, 10:00 AM - 11:00 AM

Digital & Mobile Ordering are Here to Stay

Room: Cafe Academy (Back of 300 Aisle)

Thursday, July 15, 10:00 AM

*Milk Science: Understanding Alternative Milk in Your Cafe

Room: B201

*Real Numbers In Your Café 2.0: The Financial Side of A Successful Business

Room: B210

Thursday, July 15, 10:10 AM

Casting Vision: 5 Tips to Make Vision Stick

Room: B202

Customer Service After 2020

Room: B208

Financial Wellness: 5 Strategies to Get Your Financial House in Order

Room: B203

Navigating the New Roads to Drive Thru Success

Room: B207

Thursday, July 15, 10:30 AM - 12:30 PM

*Tasting The Flavor Wheel: Building Your Palate For Coffee

Room: B211

Thursday, July 15, 11:00 AM - 11:30 AM

Gain Up To 50% New Revenue: Energy Drinks on Your Menu

Room: Education Garden (Back of 300 Aisle)

Thursday, July 15, 11:15 AM

Attract & Convert Your Perfect Client on Instagram

Room: B203

Business Start Up Panel

Room: B202

CANCELLED: Coffee & Cannabis

Room: B203

Hosting Difficult Conversations at Your Coffee Shop: Establishing Your Space as a Safe "Third Place"

Room: B208

Stump the Roaster Panel

Room: B207

Thursday, July 15, 11:30 AM

*How to Negotiate Your First Coffee Shop Lease – Learn the From the Expert

Room: B209

CANCELLED: *How to Cold Brew the Right Way

Room: B211

Thursday, July 15, 12:00 PM - 12:30 PM

Specialty Single Serve Opportunity: Increase Your Sales by 40% with K-Cups

Room: Education Garden (Back of 300 Aisle)

Thursday, July 15, 12:30 PM

*Building a Business That Works

Room: B210

*Introduction to Free Pour Latte Art Workshop

Room: B204

Thursday, July 15, 1:00 PM

CANCELLED: Coffee & Cannabis

Room: Education Garden (Back of 300 Aisle)

Text Message Marketing

Room: Education Garden (Back of 300 Aisle)

Thursday, July 15, 1:00 PM

*The Science of Single Serve: Explore the K-Cup Difference

Room: B211

Adapt and Thrive

Room: Cafe Academy (Back of 300 Aisle)

Thursday, July 15, 1:00 PM - 5:00 PM

CANCELLED: *The Why Behind the How: Hands-On Barista Training

Room: B201

Thursday, July 15, 2:00 PM - 2:30 PM

Craft of Traditional Chai Making

Room: Education Garden (Back of 300 Aisle)

Thursday, July 15, 2:00 PM - 4:00 PM

*Creative Marketing Workshop

Room: B209

Thursday, July 15, 3:00 PM - 3:30 PM

Managing Your Managers: The Most Overlooked Secret to Success

Room: Education Garden (Back of 300 Aisle)

Thursday, July 15, 3:00 PM - 4:00 PM

More Than Just Mornings

Room: Cafe Academy (Back of 300 Aisle)

Thursday, July 15, 3:00 PM

*Introduction to Coffee Tasting: Cupping 101

Room: B211

*Latte Art: Train the Trainers

Room: B204

*Real Numbers In Your Café 2.0: The Financial Side of A Successful Business

Room: B210

Thursday, July 15, 4:00 PM - 4:30 PM

Podcasting: How the Virtual Coffee Shop Can Leverage Your Brand's Mission & Establish Your Thought Leadership

Room: Education Garden (Back of 300 Aisle)

Friday, July 16, 8:00 AM

Cold Brew Basics

Room: B207

Creating & Curating Systems in Your Shop

Room: B202

Farm to Cup: Understanding International Trade Regulations for the New Coffee Buyer

Room: B203

The Single Serve Market Now: Increase Market Share by 40%

Room: B208

Friday, July 16, 8:00 AM - 10:00 AM

*Introduction to Coffee Tasting: Cupping 101

Room: B211

Friday, July 16, 8:00 AM - 12:00 PM

*The Why Behind the How: Hands-On Barista Training

Room: B201

Friday, July 16, 8:30 AM - 10:00 AM

*Roasting Seminar (Live Roaster)

Room: Booth 418

Friday, July 16, 8:30 AM - 10:30 AM

*How to Build a Marketing Campaign

Room: B209

Friday, July 16, 9:00 AM - 10:00 AM

*Infuzapalooza: Learn to Brew and Taste All the Teas (Tea Tasting)

Room: Booth 617

Friday, July 16, 9:05 AM

Gain Up To 50% New Revenue: How to Add Plant-Based Energy Drinks to Your Menu

Room: B207

Leasing Coffee Shop Space: 13 Costly Mistakes to Avoid

Room: B208

Moving Forward: What We’ve Learned & What You Need to Thrive Now

Room: B202

Thinking Fast, Leading Great

Room: B203

Friday, July 16, 10:00 AM - 11:00 AM

The '3rd Place' is Now Inside Your Car

Room: Cafe Academy (Back of 300 Aisle)

Friday, July 16, 10:10 AM

Get Out of the Shop: Building & Promoting Your Mobile Coffee Service

Room: B207

Gift & Loyalty: 5 Things You Need to Know to Increase Revenue

Room: B203

How to Brew a Community Building Business

Room: B202

The Black Coffee Explosion

Room: B208

Friday, July 16, 11:00 AM - 11:30 AM

Capturing the Health Conscious Consumer: 5 Strategies to Build a Cult-like Following

Room: Education Garden (Back of 300 Aisle)

Friday, July 16, 11:15 AM

7 Key Steps to Develop & Launch New Products

Room: B202

CANCELLED: Panel- Coffee & Cannabis

Room: B208

Caring for Your Cafe's Equipment

Room: B208

How to Get Coffee Drinkers to Enjoy Tea

Room: B203

The Producer Perspective: Farming & Direct Trade During COVID-19

Room: B207

Friday, July 16, 11:30 AM - 1:30 PM

*Handcrafted Energy Drinks- Trends, Profits and Efficiencies

Room: B211

Friday, July 16, 12:00 PM - 12:30 PM

Why Should You Care About Loose Leaf Tea As a Coffee Shop?

Room: Education Garden (Back of 300 Aisle)

Friday, July 16, 12:00 PM

*Financial Wellness Workshop: Protect Your Business and Leave a Legacy

Room: B209

*Opening A Café: What You Need to Know to Increase Your Likelihood of Success

Room: B210

Friday, July 16, 1:00 PM - 1:30 PM

Seven Steps to Building a Better Tea Program

Room: Education Garden (Back of 300 Aisle)

Friday, July 16, 1:00 PM - 2:00 PM

More Hands Means More Customers

Room: Cafe Academy (Back of 300 Aisle)

Friday, July 16, 1:00 PM - 3:00 PM

*Introduction to Free Pour Latte Art Workshop

Room: B204

Friday, July 16, 1:00 PM - 4:00 PM

CANCELLED: *Train the Trainer: Barista Skills

Room: B201

Friday, July 16, 2:00 PM - 2:30 PM

Cutting Edge Drink Trends

Room: Education Garden (Back of 300 Aisle)

Friday, July 16, 2:00 PM - 3:30 PM

*Your Step-By-Step Guide to Importing Coffee

Room: B209

Friday, July 16, 2:00 PM

*How to Build a Website that Actually Sells Coffee

Room: B211

CANCELLED: *Coffee & Cannabis Workshop: How to Integrate CBD Into Your Shop

Room: B211

Friday, July 16, 3:00 PM - 3:30 PM

Resiliency: Building the Cafe of the Future

Room: Education Garden (Back of 300 Aisle)

Friday, July 16, 3:00 PM - 4:00 PM

Convenience is King

Room: Cafe Academy (Back of 300 Aisle)