Friday, June 18, 8:00 AM

A Roaster's Guide to Coffee Processing and Fermentations: Washed, Honeys, Naturals, and more

Room: 213

Coffee By The Numbers: The Business Side of Your Business

Room: 206

Navigating the New Roads to Drive Thru Success

Room: 207

Top 10 Ways to Lose Employees

Room: 205

Friday, June 18, 8:00 AM - 10:00 AM

*Tasting The Flavor Wheel: Building Your Palate For Coffee

Room: 210

Friday, June 18, 8:30 AM - 10:00 AM

*Roasting Seminar (Live Roaster)

Room: Booth 206

Friday, June 18, 9:05 AM

CANCELLED: Building a Sustainable Business: 7 Eco-friendly Ways to Cut Costs

Room: 213

Employee Retention: Three Ways to Keep Good People

Room: 213

Healthful Business Owners

Room: 205

Tea 101: Demystifying the World of Tea

Room: 207

The 411 on Signature Drink Trends: How to Create and Promote Them in Your Business

Room: 206

Friday, June 18, 10:00 AM - 11:00 AM

Digital & Mobile Ordering are Here to Stay

Room: Cafe Academy (Back of 200 Aisle)

Friday, June 18, 10:00 AM

*Milk Science: Understanding Key Components

Room: 209

*Real Numbers In Your Café 2.0: The Financial Side of A Successful Business

Room: 212

Friday, June 18, 10:10 AM

Coffee Sourcery: Should I Source & Roast My Own Coffee For My Shop?

Room: 205

Customer Service After 2020

Room: 213

How To Elevate Your Coffee Shop With Social Media Marketing

Room: 207

How Understanding Your Leadership Style Can Improve Your Business

Room: 206

Friday, June 18, 11:00 AM - 11:30 AM

Capturing the Health Conscious Consumer: 5 Strategies to Build a Cult-like Following

Room: Education Garden (Back of 800 Aisle)

Friday, June 18, 11:15 AM

Business Start Up Panel

Room: 205

CANCELLED: Post Pandemic Coffee Retailing: Which Innovative Safety & Service Measures Will Remain & Why?

Room: 207

Casting Vision: 5 Tips to Make Vision Stick

Room: 207

Hosting Difficult Conversations at Your Coffee Shop: Establishing Your Space as a Safe "Third Place"

Room: 213

Temperature and Flow: Perfecting Extractions for Roast and Origin

Room: 206

Friday, June 18, 12:00 PM - 12:30 PM

Bubble Tea: Three Ways to Make Sales Pop

Room: Education Garden (Back of 800 Aisle)

Friday, June 18, 12:00 PM - 2:00 PM

*Coffee Sourcery Pt. 2: How To Set Up Your Own Coffee Sourcing & Roasting Operation

Room: 210

Friday, June 18, 12:30 PM

*Identify Your Leadership Style & Improve Your Business

Room: 214A

*Introduction to Free Pour Latte Art Workshop

Room: 208

*Self-Care in Coffee: Protecting Your Most Valuable Asset

Room: 212

Friday, June 18, 1:00 PM - 1:30 PM

Specialty Single Serve Opportunity

Room: Education Garden (Back of 800 Aisle)

Friday, June 18, 1:00 PM - 2:00 PM

Adapt & Thrive

Room: Cafe Academy (Back of 200 Aisle)

Friday, June 18, 1:00 PM - 5:00 PM

The Why Behind the How: Hands-On Barista Training

Room: 209

Friday, June 18, 2:00 PM - 2:30 PM

Coffee Fest 365

Room: Education Garden (Back of 800 Aisle)

Friday, June 18, 3:00 PM - 3:30 PM

Managing Your Managers: The Most Overlooked Secret to Success

Room: Education Garden (Back of 800 Aisle)

Friday, June 18, 3:00 PM - 4:00 PM

More Than Just Mornings

Room: Cafe Academy (Back of 200 Aisle)

Friday, June 18, 3:00 PM

*Introduction to Coffee Tasting: Cupping 101

Room: 210

*Real Numbers In Your Café 2.0: The Financial Side of A Successful Business

Room: 212

*Train the Trainer: Free Pour Latte Art Workshop

Room: 208

Friday, June 18, 4:00 PM - 4:30 PM

Podcasting: How the Virtual Coffee Shop Can Leverage Your Brand's Mission & Establish Your Thought Leadership

Room: Education Garden (Back of 800 Aisle)

Saturday, June 19, 8:00 AM

Cold Brew Basics

Room: 207

Creating & Curating Systems in Your Shop

Room: 205

Social Media Branding: Setting Yourself Apart in a Saturated Market

Room: 206

The Evolution of Single Serve and the Growth of the Market

Room: 213

Saturday, June 19, 8:00 AM - 10:00 AM

*Introduction to Coffee Tasting: Cupping 101

Room: 210

Saturday, June 19, 8:00 AM - 12:00 PM

*The Why Behind the How: Hands-On Barista Training

Room: 209

Saturday, June 19, 8:30 AM - 10:00 AM

*Roasting Seminar (Live Roaster)

Room: Booth 206

Saturday, June 19, 9:00 AM - 10:00 AM

*Infuzapalooza: Learn to Brew and Taste All the Teas (Tea Tasting)

Room: Booth 411

Saturday, June 19, 9:05 AM

Gain Up To 50% New Revenue: How to Add Plant-Based Energy Drinks to Your Menu

Room: 207

Leasing Coffee Shop Space: 13 Costly Mistakes to Avoid

Room: 213

Moving Forward: What We’ve Learned & What You Need to Thrive Now

Room: 205

Thriving Through Creative Marketing

Room: 206

Saturday, June 19, 10:00 AM - 11:00 AM

The '3rd Place' is Now Inside Your Car

Room: Cafe Academy (Back of 200 Aisle)

Saturday, June 19, 10:10 AM

Get Out of the Shop: Building & Promoting Your Mobile Coffee Service

Room: 207

Gift & Loyalty: 5 Things You Need to Know to Increase Revenue

Room: 206

Stump the Roaster Panel

Room: 213

Why Should You Care About Loose Leaf Tea As a Coffee Shop?

Room: 205

Saturday, June 19, 11:00 AM - 11:30 AM

Gain Up To 50% New Revenue: Energy Drinks on Your Menu

Room: Education Garden (Back of the 800 Aisle)

Saturday, June 19, 11:15 AM

From Passion to Profit: Building a Business of Impact

Room: 213

Opening a New Café?

Room: 206

The Focused Chill: 7 Reasons to Incorporate CBD into Your Shop

Room: 205

Women in Coffee Panel

Room: 207

Saturday, June 19, 11:30 AM - 1:30 PM

*How to Cold Brew the Right Way

Room: 210

Saturday, June 19, 12:00 PM - 12:30 PM

Packaging 101: 5 Tips to Market Your Brand

Room: Education Garden (Back of the 800 Aisle)

Saturday, June 19, 12:00 PM - 2:00 PM

*Opening A Café: What You Need to Know to Increase Your Likelihood of Success

Room: 212

Saturday, June 19, 1:00 PM - 1:30 PM

Seven Steps to Building a Better Tea Program

Room: Education Garden (Back of the 800 Aisle)

Saturday, June 19, 1:00 PM - 2:00 PM

More Hands Means More Customers

Room: Cafe Academy (Back of the 200 Aisle)

Saturday, June 19, 1:00 PM - 3:00 PM

*Introduction to Free Pour Latte Art Workshop

Room: 208

Saturday, June 19, 1:00 PM - 4:00 PM

*Train the Trainer: Barista Skills

Room: 209

Saturday, June 19, 2:00 PM - 2:30 PM

Thinking Fast, Leading Great

Room: Education Garden (Back of the 800 Aisle)

Saturday, June 19, 2:00 PM

*Become the Social Media Guru: The Small Business Owner’s Toolkit

Room: 214A

*Handcrafted Energy Drinks- Trends, Profits and Efficiencies

Room: 210

Saturday, June 19, 3:00 PM - 3:30 PM

Resiliency: Building the Cafe of the Future

Room: Education Garden (Back of the 800 Aisle)

Saturday, June 19, 3:00 PM - 4:00 PM

Convenience is King

Room: Cafe Academy (Back of the 200 Aisle)