Thursday, November 09, 11:00 AM - 1:00 PM

*Hands On Barista Training: Latte Art - Train the Trainer

Room: Meet at Registration

Friday, November 10, 8:00 AM

Coffee By the Numbers

Room: W224A

Social Media for Coffeeshops

Room: W224B

Starting or Adding a Roasting Program vs. Private Labeling Your Brand

Room: W224C

Friday, November 10, 8:00 AM

*Cupping 101: Practical Application

Room: W223

*Effective Leadership: Strategies, Systems and Striving for Perfection

Room: W222A

Friday, November 10, 8:30 AM

*Coffee and Espresso Grinder Essentials

Room: Meet At Registration

*Coffee Roasting 101

Room: Meet at Registration

*Energy Drink Workshop: Power up your Profits

Room: Meet at Registration

*Espresso Tech Basics: What to Fix Yourself and When to Call a Pro

Room: Meet At Registration

*Hands On Barista Training: Alternative Milk Steaming Science + Latte Art

Room: Meet at Registration

Friday, November 10, 9:00 AM

Crafting Culture : How to Hire, Retain, and Care for Employees

Room: W224A

Hiring in a Post-Pandemic World

Room: W224C

Negotiating Leases For Coffee Shop Tenants

Room: W224B

Friday, November 10, 9:00 AM - 11:00 AM

*Developing and Maintaining a Coffee Training Program

Room: W222B

Friday, November 10, 10:00 AM

2023 Drink Trends

Room: W224A

Barista Playground: Latte Art with Espresso State of Mind

Room: Barista Playground

CANCELLED Operating Horror Stories & How to Stay Safe

Room: W224B

Post Roast Resting Times, and the Sensory Impact

Room: W224C

Friday, November 10, 10:00 AM - 11:30 AM

Cafe Imports Featured Cuppings

Room: Cupping Corner

Friday, November 10, 10:30 AM - 11:00 AM

Bar Design: Principles for Success

Room: Conversation Corner

Friday, November 10, 10:30 AM

*Hands On Barista Training: Introduction to Free Pour Latte Art

Room: Latte Art Venue

*Making Sense of Coffee Processing Methods

Room: W223

Friday, November 10, 10:45 AM - 11:00 AM

Intro to Business Building Essentials

Room: Business Building Essentials

Friday, November 10, 11:00 AM - 11:30 AM

Start-up Essentials

Room: Business Building Essentials

Friday, November 10, 11:00 AM

Barista Playground: Latte Art with SoFlo Coffee

Room: Barista Playground

Building An Online Brand

Room: W224C

Opening a New Café?

Room: W224A

Using Coffee as a Catalyst for Deepening Social Connections

Room: W224B

Friday, November 10, 11:00 AM - 12:00 PM

Coffee Roasting for Coffee Shop Owners

Room: Mill City Big Red Roast Rig

Friday, November 10, 11:15 AM - 12:00 PM

Food For Thought: Panel Discussion on Food Menu Development

Room: Conversation Corner

Friday, November 10, 11:30 AM - 1:00 PM

Cafe Imports: How We Cup Interactive Demonstrations + Q&A

Room: Cupping Corner

Friday, November 10, 11:30 AM

*Starting Right: The business knowledge you need to succeed

Room: W222A

*The 3 Keys To Unlocking Your Employee Dream Team

Room: W222B

Friday, November 10, 12:00 PM - 12:30 PM

Holistic Branding

Room: Business Building Essentials

Friday, November 10, 12:00 PM - 12:45 PM

Barista Playground: Latte Art with Flook

Room: Barista Playground

Friday, November 10, 12:15 PM - 12:45 PM

How to Hire and Manage Managers

Room: Conversation Corner

Friday, November 10, 1:00 PM - 1:30 PM

The 411 on Signature Drinks

Room: Business Building Essentials

Friday, November 10, 1:00 PM

Beyond the Cafe: Marketing Outside your Four Walls Panel Discussion

Room: Conversation Corner

Understanding Your Business Insurance

Room: State Farm Booth 343

Friday, November 10, 1:00 PM - 2:00 PM

Tasting Competition: Open Registration

Room: Cupping Corner

Friday, November 10, 2:00 PM - 2:30 PM

Engaging Your Customers

Room: Business Building Essentials

Friday, November 10, 2:00 PM

Business 101: A Panel Discussion on Starting Out, Growth, and Achieving Success

Room: Conversation Corner

Sensory Skill Building: Taste the Roast Profile

Room: Mill City Big Red Roast Rig

Friday, November 10, 2:00 PM

*The “R” Word: Preparing for and responding to a potential economic downturn

Room: W222A

Barista Playground: Espresso Extraction Basics

Room: Barista Playground

Friday, November 10, 2:00 PM

*Phone-tography: Upgrade your Marketing with Quality Efficient Photography

Room: W222B

Cupping Corner: Local Roaster Takeover

Room: Cupping Corner

Friday, November 10, 2:00 PM - 4:00 PM

*Developing Your Own QC Program

Room: W223

Friday, November 10, 2:30 PM - 4:00 PM

*Brewing Up A Buzz: Unconventional Marketing Strategies

Room: W224C

Friday, November 10, 3:00 PM - 3:30 PM

Equipment Essentials

Room: Business Building Essentials

Friday, November 10, 3:15 PM - 4:00 PM

Attend Coffee Fest, Now What? 10 Best practices to Keep Momentum Going

Room: Conversation Corner

Friday, November 10, 3:30 PM - 4:00 PM

Barista Playground: Grinding and Tamping Basics

Room: Barista Playground

Friday, November 10, 3:30 PM - 4:30 PM

*AI for Coffee Shops

Room: W222A

Friday, November 10, 3:30 PM - 5:00 PM

Cafe Imports Featured Cuppings

Room: Cupping Corner

Friday, November 10, 4:00 PM - 5:00 PM

Barista Playground: The Basics of Steaming Milk

Room: Barista Playground

Saturday, November 11, 8:00 AM

Cold Brew 101

Room: W224A

Customer Service Essentials: Six tips to building your base

Room: W224B

Trends in the Business of Coffee: What does the data say?

Room: W224C

Saturday, November 11, 8:00 AM

*Preparing for the Q Grader

Room: W223

*Tasting The Flavor Wheel: Building Your Palate For Coffee

Room: Meet at Registration

Saturday, November 11, 8:00 AM - 11:00 AM

*Hands On Barista Training: Foundations

Room: Meet at Registration

Saturday, November 11, 8:30 AM

*Coffee Roasting 201

Room: Meet At Registration

*Tea in the Coffee Shop

Room: Meet at Registration

Saturday, November 11, 9:00 AM

Cafe Fundamentals: Unlocking Espresso’s Hidden Sweetness

Room: W224C

CANCELLED Going Green with Your Business

Room: W224B

How to Develop + Promote Memorable Signature Drinks

Room: W224A

Saturday, November 11, 9:00 AM - 10:30 AM

*Guide to Green Coffee: Intro to Buying, Coffee Contracts, and Importer Services

Room: W222B

Saturday, November 11, 9:00 AM - 11:00 AM

*Creating and Curating Effective Systems in Your Shop

Room: W222A

Saturday, November 11, 10:00 AM

Barista Playground: Latte Art with @twizz_3seas

Room: Barista Playground

Brewing Connections: Organizing a Coffee Community

Room: W224A

Digital Marketing Success for your Coffee Shop/Cafe

Room: W224C

Pricing and Menu Strategies

Room: W224B

Saturday, November 11, 10:00 AM - 11:30 AM

Cafe Imports Featured Cuppings

Room: Cupping Corner

Saturday, November 11, 10:30 AM - 11:15 AM

Roasters Forum: A Panel Discussion hosted by Roast Magazine

Room: Conversation Corner

Saturday, November 11, 10:30 AM - 12:30 PM

*Coffee Sensory Skills: Understanding Taste and Developing Aroma

Room: W223

Saturday, November 11, 11:00 AM - 11:30 AM

Avoiding Business Pitfalls

Room: Business Building Essentials

Saturday, November 11, 11:00 AM

Barista Playground: Latte Art with SoFlo Coffee

Room: Barista Playground

Developing Your Brand Language

Room: W224A

Saturday, November 11, 11:00 AM - 12:00 PM

Roastery Architecture: Designing Spaces that Scale

Room: Mill City Big Red Roast Rig

Saturday, November 11, 11:30 AM - 12:00 PM

Mid-Morning Menus and Beyond (Growth Opportunities to Maximize Profit)

Room: Conversation Corner

Saturday, November 11, 11:30 AM - 12:30 PM

*Buying or Selling a Coffee Shop

Room: W224C

Saturday, November 11, 11:30 AM

*Hands On Barista Training: Matcha, Tea, and other non-coffee beverages

Room: Latte Art Venue

Cafe Imports: How We Cup Interactive Demonstrations + Q&A

Room: Cupping Corner

Saturday, November 11, 11:30 AM

*Get Out of the Shop: Building & Promoting Your Mobile Coffee Service

Room: W222A

*Real Numbers in Your Cafe

Room: W222B

Saturday, November 11, 12:00 PM - 12:30 PM

Hiring for a Dynamic Culture

Room: Business Building Essentials

Saturday, November 11, 12:00 PM - 12:45 PM

Barista Playground: Latte Art with Espresso State of Mind

Room: Barista Playground

Saturday, November 11, 12:15 PM - 1:00 PM

BIPOC in the Coffee Industry: Let's talk about it.

Room: Conversation Corner

Saturday, November 11, 12:30 PM - 1:30 PM

*Coffee Shop Leases – Deep Dive

Room: W224C

Saturday, November 11, 1:00 PM - 1:30 PM

Building an All-Star Training Program

Room: Business Building Essentials

Saturday, November 11, 1:00 PM - 1:45 PM

Coffee Roaster Engineering & Design

Room: Mill City Big Red Roast Rig

Saturday, November 11, 1:00 PM - 2:00 PM

Cafe Imports Tasting Competition: Open Registration

Room: Cupping Corner

Saturday, November 11, 1:15 PM - 2:00 PM

Drink Trends: Building a Successful Seasonal Beverage Menu Panel Discussion

Room: Conversation Corner

Saturday, November 11, 2:00 PM - 2:30 PM

COGS, Menu Development, and Inventory Management

Room: Business Building Essentials

Saturday, November 11, 2:00 PM

Barista Playground: Espresso Extraction Basics

Room: Barista Playground

Sensory Skill Building: Taste the Roast Profile

Room: Mill City Big Red Roast Rig

Saturday, November 11, 2:00 PM

*Creative Branding and Marketing Workshop

Room: W222A

Cafe Imports Featured Cuppings

Room: Cupping Corner

Saturday, November 11, 2:15 PM - 3:00 PM

Going Green: Panel Discussion on Sustainability in the Coffee Industry

Room: Conversation Corner

Saturday, November 11, 2:45 PM - 3:15 PM

Barista Playground: Grinding and Tamping Basics

Room: Barista Playground

Saturday, November 11, 3:15 PM

Barista Playground: The Basics of Steaming Milk

Room: Barista Playground

SPANISH LANGUAGE PANEL DISCUSSION: Is Specialty Coffee For Everyone?

Room: Conversation Corner