Sunday, August 22, 8:00 AM

Coffee By The Numbers: The Business Side of Your Business

Room: Ballroom C

How To Elevate Your Coffee Shop With Social Media Marketing

Room: Ballroom D

Preventative Maintenance: Protecting Your Assets, Your Revenue, and Your People

Room: Ballroom E

Top 10 Ways to Lose Employees

Room: Ballroom B

Sunday, August 22, 8:00 AM - 10:00 AM

*Tasting The Flavor Wheel: Building Your Palate For Coffee

Room: 304B

Sunday, August 22, 8:30 AM - 10:00 AM

*Roasting Seminar (Live Roaster)

Room: Booth 1448

Sunday, August 22, 9:05 AM

Leasing Coffee Shop Space: 13 Costly Mistakes to Avoid

Room: Ballroom E

Tea 101: Demystifying the World of Tea

Room: Ballroom D

The 411 on Signature Drink Trends: How to Create and Promote Them in Your Business

Room: Ballroom C

The Single Serve Market Past & Present: Where Do We Go From Here?

Room: Ballroom B

Sunday, August 22, 9:30 AM - 11:30 AM

*Real Numbers In Your Café 2.0: The Financial Side of A Successful Business

Room: 304A

Sunday, August 22, 10:00 AM - 12:00 PM

*Milk Science: Understanding Alternative Milk in Your Cafe

Room: 304D

Sunday, August 22, 10:10 AM

5 Pillars of Sustainable Packaging: Guiding Principles to Keeping It Green

Room: Ballroom B

Customer Service Essentials: 6 Tips to Building Your Base

Room: Ballroom E

Navigating the New Roads to Drive Thru Success

Room: Ballroom D

The 'And' Life: Beating Burnout Without Quitting Your Business

Room: Ballroom C

Sunday, August 22, 10:30 AM - 12:30 PM

*Tasting The Flavor Wheel: Building Your Palate For Coffee

Room: 304B

Sunday, August 22, 11:00 AM - 11:30 AM

Creating Culture While Growing Sales Through Innovating Products

Room: Education Garden (1500 Aisle)

Sunday, August 22, 11:00 AM - 12:00 PM

Digital & Mobile Ordering are Here to Stay

Room: Cafe Academy (Back of 1000 Aisle)

Sunday, August 22, 11:15 AM

Coffee & Cannabinoids

Room: Ballroom C

Commerce for Coffee: Build an Inclusive Website that Sells Coffee

Room: Ballroom B

Opening a New Café?

Room: Ballroom D

Sunday, August 22, 12:00 PM - 12:30 PM

Single Serve Opportunity: Tapping Into Today Profits

Room: Education Garden (1500 Aisle)

Sunday, August 22, 12:00 PM - 2:00 PM

*How to Build a Marketing Campaign

Room: 304A

Sunday, August 22, 12:30 PM - 2:30 PM

*Introduction to Free Pour Latte Art Workshop

Room: 304D

Sunday, August 22, 1:00 PM - 2:00 PM

Adapt and Thrive

Room: Cafe Academy (Back of 1000 Aisle)

Sunday, August 22, 1:00 PM - 2:30 PM

*The Science of Single Serve: Explore the Tasting Difference

Room: 304B

Sunday, August 22, 2:00 PM - 2:30 PM

Commerce for Coffee: Build an Inclusive Website that Sells Coffee

Room: Education Garden (1500 Aisle)

Sunday, August 22, 3:00 PM - 3:30 PM

Managing Your Managers: The Most Overlooked Secret to Success

Room: Education Garden (Back of 1500 Aisle)

Sunday, August 22, 3:00 PM - 4:00 PM

More Than Just Mornings

Room: Cafe Academy (Back of 1000 Aisle)

Sunday, August 22, 3:00 PM

*Handcrafted Energy Drinks- Trends, Profits and Efficiencies

Room: 304B

*Introduction to Free Pour Latte Art Workshop

Room: 304D

*Real Numbers In Your Café 2.0: The Financial Side of A Successful Business

Room: 304A

Sunday, August 22, 4:00 PM - 4:30 PM

Coffee & Cannabinoids

Room: Education Garden (1500 Aisle)

Monday, August 23, 8:00 AM

Cold Brew 101

Room: Ballroom D

Creating & Curating Systems in Your Shop

Room: Ballroom B

Text Message Marketing

Room: Ballroom E

Monday, August 23, 8:00 AM - 10:00 AM

*Preventative Maintenance Workshop: Protecting Your Assets, Your Revenue, and Your People

Room: 304B

Monday, August 23, 8:00 AM - 12:00 PM

*The Why Behind the How: Hands-On Barista Training

Room: 304D

Monday, August 23, 8:30 AM - 10:00 AM

*Roasting Seminar (Live Roaster)

Room: Booth 1448

Monday, August 23, 9:05 AM

Leasing Coffee Shop Space: 13 Costly Mistakes to Avoid

Room: Ballroom E

Moving Forward: The Future of the Business of Coffee

Room: Ballroom B

Thinking Fast, Leading Great

Room: Ballroom D

Write a Better Story: Gain Traction in Business & Life

Room: Ballroom C

Monday, August 23, 9:30 AM - 11:30 AM

*How to Build a Website That Actually Sells Coffee

Room: 304A

Monday, August 23, 10:10 AM

Creating Culture While Growing Sales Through Innovating Products

Room: Ballroom E

Get Out of the Shop: Building & Promoting Your Mobile Coffee Service

Room: Ballroom D

Gift & Loyalty: 5 Things You Need to Know to Increase Revenue

Room: Ballroom C

How to Brew a Community Building Business

Room: Ballroom B

Monday, August 23, 10:30 AM - 12:30 PM

*Applied Cold Brew Cupping

Room: 304B

Monday, August 23, 11:00 AM - 11:30 AM

Emotional Intelligence: The Missing Piece of Your Progress & Profits

Room: Education Garden (1500 Aisle)

Monday, August 23, 11:00 AM - 12:00 PM

The '3rd Place' is Now Inside Your Car

Room: Cafe Academy (Back of 1000 Aisle)

Monday, August 23, 11:15 AM

10 Ways to Learn How to C.Y.A (Cover Your Assets)

Room: Ballroom E

A Roasters Guide to Coffee Processing and Fermentations: Washed, Honeys, Naturals, and More

Room: Ballroom D

Building a Coffee Buying Program: How to Create Lasting Relationships

Room: Ballroom B

Opening a New Café?

Room: Ballroom C

Monday, August 23, 12:00 PM - 12:30 PM

Gain Up To 50% New Revenue: Energy Drinks on Your Menu

Room: Education Garden (1500 Aisle)

Monday, August 23, 12:00 PM - 2:00 PM

*How to Negotiate Your First Coffee Shop Lease – Learn the From the Expert

Room: 304A

Monday, August 23, 12:30 PM - 2:30 PM

*Latte Art: Train the Trainers

Room: 304D

Monday, August 23, 1:00 PM - 1:30 PM

Seven Steps to Building a Better Tea Program

Room: Education Garden (1500 Aisle)

Monday, August 23, 1:00 PM - 2:00 PM

More Hands Means More Customers

Room: Cafe Academy (Back of 1000 Aisle)

Monday, August 23, 1:00 PM - 3:00 PM

*Coffee Cupping

Room: 304B

Monday, August 23, 2:00 PM - 2:30 PM

Cutting Edge Drink Trends

Room: Education Garden (1500 Aisle)

Monday, August 23, 3:00 PM - 3:30 PM

Resiliency: Building the Cafe of the Future

Room: Education Garden (1500 Aisle)

Monday, August 23, 3:00 PM - 4:00 PM

Convenience is King

Room: Cafe Academy (Back of 1000 Aisle)

Monday, August 23, 3:00 PM

*Introduction to Free Pour Latte Art Workshop

Room: 304D

*The Business Knowledge You Need to Succeed

Room: 304A

Monday, August 23, 3:30 PM - 5:00 PM

*Coffee & Cannabis Workshop: How to Integrate CBD Into Your Shop

Room: 304B

Monday, August 23, 4:00 PM - 4:30 PM

Specialty Coffee At Home

Room: Education Garden (Back of 1500 Aisle)

Tuesday, August 24, 8:00 AM

Email Marketing

Room: Ballroom D

How to Hire & Train for Excellence

Room: Ballroom B

Navigating the New Roads to Drive Thru Success

Room: Ballroom E

Tuesday, August 24, 8:00 AM - 10:00 AM

*Preventative Maintenance Workshop: Protecting Your Assets, Your Revenue, and Your People

Room: 304B

Tuesday, August 24, 8:00 AM - 12:00 PM

*The Why Behind the How: Hands-On Barista Training

Room: 304D

Tuesday, August 24, 9:05 AM

Emotional Intelligence: The Missing Piece of Your Progress & Profits

Room: Ballroom C

Financial Wellness: 5 Strategies to Get Your Financial House in Order

Room: Ballroom E

Granting HOPE Worldwide: How the Café Femenino Foundation Makes a Difference

Room: Ballroom D

The Role of a Coffee Importer: Making the Most of the Roaster/Importer Relationship

Room: Ballroom B

Tuesday, August 24, 10:10 AM

Coffee Cooperatives: A Catalyst for Sustainability

Room: Ballroom D

Coffee Shop Bookkeeping: 5 Ways We Make It Harder Than It Needs to Be

Room: Ballroom B

Cross-Continental Community Building

Room: Ballroom C

Steep It Up

Room: Ballroom E

Tuesday, August 24, 10:30 AM - 12:00 PM

*Financial Wellness Workshop: Protect Your Business and Leave a Legacy

Room: 304A

Tuesday, August 24, 10:30 AM - 12:30 PM

*Podcasting Workshop

Room: 304A

Tuesday, August 24, 11:00 AM - 11:30 AM

Write a Better Story: Gain Traction in Business & Life

Room: Education Garden (1500 Aisle)

Tuesday, August 24, 11:15 AM

Film Screening: Rivense

Room: Ballroom D

Panel: Coffee & Cannabis

Room: Ballroom B

Tuesday, August 24, 12:00 PM - 12:30 PM

Coffee Shop Bookkeeping: 5 Ways We Make It Harder Than It Needs to Be

Room: Education Garden (1500 Aisle)

Tuesday, August 24, 1:00 PM - 2:00 PM

The '3rd Place' is Now Inside Your Car

Room: Cafe Academy (Back of 1000 Aisle)

Tuesday, August 24, 1:00 PM

*Coffee Cupping

Room: 304B

*Creative Marketing Workshop

Room: 304A

*Introduction to Free Pour Latte Art Workshop

Room: 304D