How to Hire and Manage Managers

Description

When you open a cafe, you tend to do everything yourself. After a lot of hard work, blood, sweat, and tears, you get to the point where you can finally put a manager in place to free you up to focus on other areas of the business. The manager of a cafe is the most powerful position in the company. They can drive the store and employees to greater heights, or they can drive customers and employees away. What determines if this is great for your business or the biggest headache you've had yet is how you lead and manage them. In this session, we will explore the overlooked area of hiring, leading, and managing your managers. You will walk away with key insights and actions to put into practice so you can rest easy knowing that those you have given charge over your store are reliable, thriving, and growing in effectiveness.

This is a free session included in your general admission.

Track(s)

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  All Sessions
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  Business Operations