Select Criteria: Tracks = Business Operations

Sunday, March 05, 8:00 AM

*Creating and Curating Effective Systems in Your Shop

Room: 1A04

*Effective Leadership: Strategies, Systems and Striving for Perfection

Room: 1A02

Sunday, March 05, 9:00 AM

Coffee by the Numbers

Room: 1A23

What It’s Really Like to Open a Coffee Shop: Navigating the First Year

Room: 1A24

Sunday, March 05, 10:00 AM - 10:45 AM

Negotiating Leases For Coffee Shop Tenants

Room: 1A23

Sunday, March 05, 10:30 AM - 11:00 AM

How We Ruin Specialty Coffee

Room: Conversation Corner

Sunday, March 05, 10:30 AM - 12:30 PM

*Real Numbers in Your Cafe

Room: 1A02

Sunday, March 05, 11:00 AM

2023 Drink Trends

Room: 1A23

How to Connect with Today’s Digital-First Customer

Room: 1A24

Sunday, March 05, 11:15 AM - 12:15 PM

From their Cup to Yours: Creating Culture through Innovated Products Panel Discussion

Room: Conversation Corner

Sunday, March 05, 11:30 AM - 12:00 PM

Intro to Business Building Essentials

Room: Business Building Essentials

Sunday, March 05, 12:00 PM - 12:30 PM

Start-up Essentials

Room: Business Building Essentials

Sunday, March 05, 1:00 PM - 1:30 PM

Holistic Branding

Room: Business Building Essentials

Sunday, March 05, 1:00 PM - 2:30 PM

*Choosing Your Partners: How to Select your Product Suppliers when there are so many choices

Room: 1A04

Sunday, March 05, 1:00 PM - 3:00 PM

*Menu to the Max: Creative Approaches to Menu Development

Room: 1A02

Sunday, March 05, 1:45 PM - 2:15 PM

Mid-Morning Menus and Beyond (Growth Opportunities to Maximize Profit)

Room: Conversation Corner

Sunday, March 05, 2:00 PM - 2:30 PM

The 411 on Signature Drinks

Room: Business Building Essentials

Sunday, March 05, 2:30 PM - 3:30 PM

Social Media and Content Marketing

Room: Conversation Corner

Sunday, March 05, 3:00 PM - 3:30 PM

Engaging Your Customers

Room: Business Building Essentials

Sunday, March 05, 3:00 PM - 5:00 PM

*Starting Right: The business knowledge you need to succeed

Room: 1A04

Sunday, March 05, 3:15 PM - 4:00 PM

Preparing for Expansion: What To Know Before Growing Beyond One Location

Room: Conversation Corner

Sunday, March 05, 4:00 PM - 4:30 PM

Equipment Essentials

Room: Business Building Essentials

Sunday, March 05, 4:15 PM - 5:00 PM

Attend Coffee Fest, Now What? 10 Best practices to Keep Momentum Going

Room: Conversation Corner

Monday, March 06, 8:00 AM - 10:00 AM

*Creative Branding and Marketing Workshop

Room: 1A04

Monday, March 06, 9:00 AM - 9:45 AM

Trends in the Business of Coffee: What does the data say?

Room: 1A24

Monday, March 06, 10:00 AM

2023 Drink Trends

Room: 1A24

Going Green with Your Business

Room: 1A23

Monday, March 06, 10:30 AM - 11:00 AM

How to Hire and Manage Managers

Room: Conversation Corner

Monday, March 06, 11:00 AM

Creating a Quality Tea-Based Beverage Program for Your Coffee Shop or Restaurant

Room: 1A23

Pricing and Menu Strategies

Room: 1A24

Selling Coffee a Bag at a Time: Guiding Customers to a Purchase

Room: 1A22

Monday, March 06, 11:15 AM - 12:15 PM

Food For Thought: Panel Discussion on Food Menu Development

Room: Conversation Corner

Monday, March 06, 11:30 AM - 12:00 PM

Intro to Business Building Essentials

Room: Business Building Essentials

Monday, March 06, 12:00 PM - 12:30 PM

Menu Development

Room: Business Building Essentials

Monday, March 06, 12:30 PM - 1:30 PM

Specialty Coffee Success No Matter the Size of Your City

Room: Conversation Corner

Monday, March 06, 1:00 PM - 1:30 PM

Drive-Thru Tips + Tricks

Room: Business Building Essentials

Monday, March 06, 1:00 PM

*Startup Café Equipment and Operations Consultation: Plan, Prepare and Execute at the Highest Level

Room: 1A04

*The “R” Word: Preparing for and responding to a potential economic downturn

Room: 1A02

Monday, March 06, 1:45 PM - 2:45 PM

Beyond the Cafe: Marketing Outside your Four Walls Panel Discussion

Room: Conversation Corner

Monday, March 06, 2:00 PM - 2:30 PM

Hiring for a Dynamic Culture

Room: Business Building Essentials

Monday, March 06, 3:00 PM

Building an All-Star Training Program

Room: Business Building Essentials

Mid-Morning Menus and Beyond (Growth Opportunities to Maximize Profit)

Room: Conversation Corner

Monday, March 06, 3:00 PM - 3:45 PM

Coffee Shop Startup Consultation with Cafe Guru

Room: 1A22

Monday, March 06, 4:00 PM - 4:30 PM

Avoiding Business Pitfalls

Room: Business Building Essentials

Monday, March 06, 4:00 PM - 5:00 PM

The Good, Bad, and Ugly of Automation in the Coffee Shop

Room: Conversation Corner

Tuesday, March 07, 8:00 AM

*Get Out of the Shop: Building & Promoting Your Mobile Coffee Service

Room: 1A02

*Real Numbers in Your Cafe

Room: 1A04

Tuesday, March 07, 9:00 AM

2023 Drink Trends

Room: 1A23

Customer Service Essentials: Six tips to building your base

Room: 1A22

Tuesday, March 07, 10:00 AM

Crafting Culture : How to Hire, Retain, and Care for Employees

Room: 1A24

Digital Marketing Success for your Coffee Shop/Cafe

Room: 1A23

Tuesday, March 07, 10:30 AM - 11:30 AM

Bang for Your Buck: Where To Spend Your Advertising Dollars in 2023

Room: Conversation Corner

Tuesday, March 07, 10:30 AM - 12:30 PM

*Developing and Maintaining a Coffee Training Program

Room: 1A02

Tuesday, March 07, 11:00 AM

Coffee by the Numbers

Room: 1A23

Operating Horror Stories & How to Stay Safe

Room: 1A24

Scaling Your Coffee Business and Managing Risk

Room: 1A22

Tuesday, March 07, 11:30 AM - 12:00 PM

Intro to Business Building Essentials

Room: Business Building Essentials

Tuesday, March 07, 11:45 AM - 12:15 PM

Bar Design: Principles for Success

Room: Conversation Corner

Tuesday, March 07, 12:00 PM - 12:30 PM

Up Your Evening Coffee Game

Room: Business Building Essentials

Tuesday, March 07, 12:30 PM - 1:30 PM

Creating Educational Opportunities for Staff and Customers

Room: Conversation Corner

Tuesday, March 07, 1:00 PM - 2:00 PM

*Buying or Selling a Coffee Shop

Room: 1A04

Tuesday, March 07, 1:00 PM - 3:00 PM

*The 3 Keys To Unlocking Your Employee Dream Team

Room: 1A02

Tuesday, March 07, 1:45 PM - 2:45 PM

Going Green: Panel Discussion on Sustainability in the Coffee Industry

Room: Conversation Corner

Tuesday, March 07, 2:00 PM - 2:30 PM

COGS + Inventory Management

Room: Business Building Essentials

Tuesday, March 07, 2:00 PM - 3:00 PM

*Coffee Shop Leases – Deep Dive

Room: 1A04

Tuesday, March 07, 2:30 PM - 3:00 PM

Business Building Essentials Summary

Room: Business Building Essentials

Tuesday, March 07, 3:00 PM - 3:30 PM

Building Inclusive Coffee Community: Discussion and Q&A

Room: Conversation Corner