Digital transformation: The Omnichannel patron experience and the rise of the "Super app"
Tuesday,March 28, 2023:2:00 PM -3:00 PM
Speaker(s)
Description
Now that the shock of COVID impacts are behind us and the initial rush into the digital frontier is well underway - there are clear consumer trends, performance metrics, and points of convergence that industry participants should be aware of and tracking. This presentation explores our journey to date and what may lie ahead...