Agilysys

Agilysys InfoGenesis POS, our award-winning point-of-sale solution, has been designed to give you the advantage you need to serve your guests more effectively while enhancing your efficiency and profitability. This is accomplished through advanced technology that has flexible configuration, scalable architecture and superior integration capabilities. With InfoGenesis POS, you can add additional terminals without having to build out expensive infrastructure, enabling data to flow seamlessly from one application to the next. Eliminate downtime worries, too, because the software’s unmatched offline capabilities allow you to continue working and synchronize data as soon as your network connection is reestablished.

• Access the Data You Need, When You Need It: One of the benefits of enterprise-level POS and centralized configuration management is superior system reporting, and the breadth of reporting options in InfoGenesis POS is part of what differentiates it from the competition. Get operation-specific, real-time, audit-based and guest-centric reporting to address all areas of your operation. Reports that can be exported to major formats (PDF/CSV/Excel),  can be automated and emailed as needed, and provide multi and single unit reporting filters for day-parts/sales type/cost centers/servers/date and time range.
   
• Responsive and Reliable:  InfoGenesis POS is designed to process transactions in the highest volume environments without any loss of performance at the point of sale. Offline capabilities allow the POS terminal to continue to perform well during intermittent server or network outages.
   
• Rapid and Flexible Implementation: Centralized configuration tools and terminal images make the system simple to deploy and maintain. If your business needs change, terminals can easily be assigned a new identity and relocated as often as necessary. If POS terminal hardware fails, replacing it is as easy as assigning the same identity to a new terminal and plugging it in.
   
• Audit Log and Electronic Journal: Track system configuration changes with easy-to-use query tools that include advanced sorting and filtering capabilities.
   
• Combination Packages and Prix Fixe Menus: Utilize flexible and secure package configuration at the POS terminal for combination meals, prix fixe menus and other packages.
   
• Multiple Screen Layouts: Quick server, Fast Casual, full-service dining and light retail. Ability to assign discounts, void approval levels, and comps. Split bills, split payment, open tabs can be opened and closed throughout the system.
   
• Financial and Operational Reporting: Create report instances that can be saved on a per-user basis or published for widespread use.
   
• PA-DSS and PCI DSS Compliance and SSAE No. 16 Certification: Help ensure compliance with the standards set forth by the Payment Card Industry (PCI) for security and protection of sensitive guest data; Agilysys is certified by a service auditor’s examination in accordance with the American Institute of Certified Public Accountants (AI CPA).
   
• System Management Utility: Administer and track the connectivity, software version and availability of each POS terminal remotely.
   
• Universal Desktop: Access all aspects of configuration and all utilities from a single flexible and intuitive user interface; installs via a Web browser.

Simplify Food and Beverage Ordering Anywhere

With IG OnDemand, guests can place and pay for orders using their own device - phone, tablet, laptop -making the ordering process easier and freeing up staff to spend more time with guests. The result is dramatically increased revenue opportunities.

More opportunities to enhance guest service

Multiple Venues or Concepts

Guests can view and order from a variety of food & beverage locations on your property. Whether it’s a food court, a bar, an individual restaurant or room service, you determine the venues and the items you want to offer.

Let the System Locate the Guest

Whether it’s a seat in the sportsbook or the food-court, a cabana at the pool or a guest room, IG OnDemand can use location-specific QR codes, table numbers or room numbers to designate where to deliver the order.

Display Real-Time Delivery Wait Times Without Overwhelming the Kitchen

When bundled with our IG Kitchen Display System, you can manage order intake throttling to avoid flooding the kitchen, while providing real-time order fulfillment wait-time.

Agilysys Versa PMS. With either cloud-based SaaS or on-premise deployment, this intuitive PMS allows you to focus on connecting with your guests on a personal level. This connection is often the difference between a memorable experience and a mediocre one.

• Extend your market reach with a streamlined PMS that conveniently interfaces with other online tools, including web reservations, booking engines and OTAs. Eliminate the challenges of managing rates and inventory for multiple online distribution channels so you can concentrate on building your reputation in the marketplace. 
   
• Real-time access.  Take command with an intuitive interface that allows you to easily manage your business on the run. Monitor housekeeping stats and check-in your guests from anywhere.
   
• Increase guest confidence with secure, cloud-based payment processing. Agilysys Pay protects sensitive guest data and reduces your PCI burden with every credit card transaction.
   
• Generate revenue with more upsell opportunities. The intelligent logic in rGuest Book presents room upsell offers based on your business rules, increasing guest wallet share opportunities.
   
• A Single Guest Profile across your property.  Begin with a single guest itinerary that combines all of their reservations and planned activities into a single view. Wherever they go on-property, your staff will know about their preferences, payment options and amenity schedules so that you can deliver a zero-disappointment experience.

Agilysys Versa is your one-stop solution to increase revenue, improve occupancy and inventory management, reduce costs, and increase brand and guest satisfaction. It delivers intuitive PMS functionality – so you can deliver more meaningful guest experiences. 

Designed specifically to bring efficiency into your operational workflows, Express Mobile, combined with Agilysys PMS technologies, operates 24/7, just like you do. Its stable, secure, scalable platform offers control and flexibility to grow your bottom line.

• Digital Check-In
  Guests receive a text on their personal device and use the link to check-in prior to their arrival. Communicating in advance means you’re better prepared for guest arrivals, and guests love the convenience of mobile access! And you can increase revenue with upgrade offers and stay enhancements. When integrated with the security of Agilysys Pay, guest data is fully protected.
   
• Dining Reservations
  During check-in, guests may also be prompted to reserve a table at any of your restaurants using Agilysys Seat. Increase dining reservations and deliver a seamless guest experience.
   
• Room Ready Messaging
  Guests receive an automated text alert once their room is ready. Because payment information is stored securely within guests’ profiles, they simply pick up their room key and head to the room.
   
• Digital Room Keys & ID Verification (optional)
  Further streamline the guest journey with digital room keys backed up by online ID verification. Let guests breeze past the front desk and start enjoying their stay with mobile convenience and security.
  
• Digital Check-ou
  At the end of their stay, guests receive a text that mobile checkout is available. It’s easy to view the detailed charges in their folio - including itemized receipts from outlets with InfoGenesis® POS. They simply leave the key, bypass the front desk and hit the road.