Maxpar is the most complete 24-hour assistance company in Brazil and it’s part of Grupo Autoglass, which also operates in Colombia. Focused on the B2B market, has a specialist team that develops scalable, technological and innovative solutions for three pillars: Assistance, BPO and Tech.
The company has more than 100 solutions in the assistance portfolio, which involve the segments of vehicles, motorcycles, trucks, health, people, pets, home office, millennial and more. It is the only one in the Brazilian market that provides service through its own stores.
The experience with customer service has made Maxpar an expert in the development of services that meet the needs of customers, in a personalized way. That's why the company operates every day and it’s dedicated to exceeding expectations by offering complete and high-quality services.
Maxpar is driven by innovation and continuous improvement, therefore always improves its services in favor of customer needs. The numbers prove it:
Net Promoter Score: 80%
SKUs: 72.000
More than 5.000 workers;
More than 14.000 accredited;
More than 1,500,000 calls a year;
26 Distribution Centers.