The ever-evolving changes in the insurance industry lead to complex processes and several regulatory requirements. Lack of process and application knowledge can lead to frequent errors, poor productivity, and inability to meet customer expectations.
Whatfix’s in-app guidance and just-in-time support across core insurance applications reduces technology friction and empowers functional users as well as customers. It helps enhance time-to-proficiency, customer experience, and business profitability. It empowers insurance companies across the world to have scalable success with modern core applications used by different user groups to perform day-to-day tasks, unlocking cost and operational efficiency. Some of the companies achieving these benefits with Whatfix include Sentry Insurance, Ayr Farers Mutual, Builders Mutual Insurance Company, Westland Insurance, and several Fortune 500 insurance companies.
Whatfix’s Digital Adoption Platform (DAP) integrates seamlessly with applications to enable users, providing in- context information and guidance to immediately increase individual capability and collectively amplify productivity. Whatfix has six offices globally in the US, India, UK, Germany, and Australia, and works with Fortune 500 companies around the world.