Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s real-time guidance enterprise solution to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences.
Today, Balto has guided over 200 million calls, provided over 450 million real-time recommendations, driven millions in increased revenue, and has a 4.8-star rating on G2.
Balto is trusted by top contact centers, including ehealth, AmTrust, National General Insurance, First Bank, and American Homes 4 Rent.
Learn more about the #1 Real-Time Guidance platform at https://balto.ai.