Select Criteria: Tracks = E-Commerce

Sunday, September 19, 3:45 PM - 4:45 PM

  • Room: Ballys Platinum
The pandemic pushed grocery shoppers online in droves, pushing acceptance of e-commerce through the roof in 2020.  We’ll review consumer’s preferences relative to e-commerce and ways to ensure your click and collect or home delivery programs are meeting the needs of your shoppers....
Speaker(s)
Moderator
Brian Numainville
Principal
The Feedback Group
Moderator
Doug Madenburg
Principal
The Feedback Group
Panelist
Matt VanGilder
Director of Digital Marketing and Commerce
SpartanNash Company
Panelist
Ron Bonacci
VP, Marketing & Advertising
Weis Markets
Track(s)

Monday, September 20, 8:30 AM - 9:30 AM

  • Room: Ballys Platinum
The retail industry gained a wealth of experience with e-commerce programs in 2020.  We’ll focus on operational efficiencies and review ways to ensure the profitability of online shopping....
Speaker(s)
Panelist
Corry Lankford
Director of eCommerce/Store Signage Coordinator
Brookshire Brothers, Inc.
Moderator
John Ross
President & CEO
IGA Inc.
Panelist
Ted Balistreri
Co-Owner
Sendik's Food Markets
Track(s)

Monday, September 20, 9:45 AM - 10:45 AM

  • Room: Ballys Platinum
Learn more about the requirements and process for retailers to offer SNAP shoppers the option to use EBT benefits in e-commerce programs. The 2014 Farm Bill created a pilot program for selected retailers and states to accept SNAP benefits online, and the program expanded almost nationwide at the onset of... Read More
Speaker(s)
Panelist
Doug Haworth
Vice President, Operations
Woods Supermarkets
Panelist
Jimmy Wright
President
Wright's Markets, Inc.
Moderator
Molly Pfaffenroth
Senior Director, Government Relations
National Grocers Association
Track(s)

Tuesday, September 21, 1:45 PM - 2:10 PM

  • Room: Ballys Platinum
Store to front door delivery has historically been the most challenging aspect of e-commerce.  We’ll review creative ways retailers are tackling the last mile to ensure program profitability....
Track(s)

Tuesday, September 21, 2:30 PM - 2:55 PM

  • Room: Ballys Platinum
As a result of the pandemic, many retailers have fine-tuned their click and collect programs.  Take away strategies to improve profitability with a more effective layout, efficiency standards, adequate staffing levels and appropriate equipment....
Speaker(s)
Speaker
Sarah Lafferty
Co-Owners
The White Market
Track(s)

Tuesday, September 21, 3:00 PM - 3:25 PM

  • Room: Ballys Platinum
Consumers are turning to subscription-based e-commerce programs to ensure their favoratite items are always on hand.  Hear why offering an auto replinishment option is becoming increasingly important and how to add this feature to your e-commerce offerin....
Speaker(s)
Speaker
Tom Furphy
CEO and Managing Director
Consumer Equity Partners
Track(s)