Navigating The VUCA Supply Chain In The Post Pandemic Era

  • Room: Main Stage, Summit Ballroom
Tuesday,March 01, 2022:3:40 PM -4:25 PM


John Phillips
Senior Vice President, Customer Supply Chain and Go-to-Market


Over the last 24 months, everything we thought we knew about the consumer, employees, and the supply chain has gone by the wayside.  The COVID pandemic has introduced significant structural changes in how employees see work and showcased labor's importance in virtually every aspect of the consumer value chain.  The pandemic has recalibrated the expectation of work-life balance for employees and set a much higher bar for employers to keep and retain their top talent. 


Retailers and CPGs will have to significantly up their game in how they treat their employees and invest in the latest technologies that can automate as many parts of the supply chain as possible to build a new level of surety of supply.  We have spent the last two decades on the right side of the resiliency and efficiency continuum, focusing on cost reductions.  As a result, companies have reduced upstream inventory levels and cut staffing levels to the bare minimum, resulting in less agility to react to significant disruptions across the supply chain related to labor, raw materials, and transportation.


John S. Phillips, SVP of Customer Supply Chain & Go-To-Market for PepsiCo, will share his perspective and insights on these trends.  Employers will need to adapt to elevated employee expectations and leverage technologies that enable automation across the CPG and retail consumer value chain.  Please join John for an exciting and thought-provoking session exploring how industry leaders can leverage these trends and technologies to be at the forefront of driving transformational change in their organizations.


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