Select Criteria: Tracks = Business Operations

Thursday, June 23, 10:30 AM - 6:00 PM

*Early Access Pass: Learning, Networking, and Roasting with the Experts

Room: 305, 309, and Offsite

Friday, June 24, 8:00 AM

Crafting Culture: How to Hire, Retain, and Care for Employees

Room: 301

Pricing and Menu Strategies

Room: 304

Friday, June 24, 8:00 AM - 10:00 AM

*Creative Branding and Marketing Workshop

Room: 309

Friday, June 24, 9:05 AM

2022 Drink Trends

Room: 301

Black People, Black Coffee: Panel Discussion

Room: 304

Opening a New Café?

Room: 303

Friday, June 24, 10:00 AM - 10:30 AM

Let's Talk About Online Ordering For Coffee Shops

Room: TECHTalks

Friday, June 24, 10:10 AM

Asians in Coffee: Panel Discussion on Culture, Connection, and Coffeeshop Ownership

Room: 304

Customer Service Essentials: Six tips to building your base

Room: 303

Digital Marketing Success for your Coffee Shop/Cafe

Room: 301

Friday, June 24, 10:30 AM - 12:30 PM

*Washed, Honeys, and Naturals…oh my! A sensory journey into post-harvest processing

Room: 307

Friday, June 24, 11:00 AM - 11:30 AM

Building an E-Commerce Presence: It’s Easier Than it Seems

Room: Conversation Corner

Friday, June 24, 11:00 AM - 11:45 AM

The Hidden Superpowers of Owning a Coffee Shop (that other restaurants don’t have)

Room: TECHTalks

Friday, June 24, 1:00 PM

Social Media and Content Marketing

Room: Conversation Corner

Spotlight: How To Be The Top Rated Coffee Shop in Town

Room: TECHTalks

Friday, June 24, 1:00 PM

*Cafe Equipment and Operations: Develop Your Plan for Success

Room: 305

*Real Numbers in Your Cafe

Room: 309

Friday, June 24, 2:00 PM - 3:00 PM

Surefire Tips to Picking the Right Software

Room: TECHTalks

Friday, June 24, 3:00 PM - 3:30 PM

Your Company Brand: Why Intentionality Matters

Room: Conversation Corner

Friday, June 24, 3:30 PM - 4:00 PM

Tech to Consider when Growing or Starting a Franchise

Room: TECHTalks

Friday, June 24, 4:00 PM - 4:30 PM

Bar Design: Principles for Success

Room: Conversation Corner

Saturday, June 25, 8:00 AM

Coffee By the Numbers

Room: 302

What It’s Really Like to Open a Coffee Shop: Navigating the First Year

Room: 303

What's next in e-comm? Growing your online sales

Room: 301

Saturday, June 25, 8:00 AM - 10:00 AM

*Pre-Training 101: Setting People Apart Before They Even Start

Room: 305

Saturday, June 25, 9:05 AM

Going Green: Panel Discussion on Sustainability in the Coffee Industry

Room: 304

Leadership and Building Team Culture

Room: 303

Negotiating Coffee Shop Space Leases & Renewals

Room: 301

Trends in the Business of Coffee: What does the data say?

Room: 302

Saturday, June 25, 10:00 AM - 10:30 AM

Let's Talk About Online Ordering For Coffee Shops

Room: TECHTalks

Saturday, June 25, 10:10 AM

Attend Coffee Fest, Now What? 10 Best practices to Keep Momentum Going

Room: 302

Developing Your Brand Language

Room: 303

Food For Thought: Panel Discussion on Food Menu Development

Room: 304

Saturday, June 25, 10:30 AM - 11:00 AM

Intro to Business Building Essentials

Room: Business Building Essentials

Saturday, June 25, 10:30 AM

*How to Grow a Coffee Business: Ensure Your People & Profits Flourish

Room: 305

*Leasing for Coffee Shop Tenants: A Deep Dive

Room: 309

Saturday, June 25, 11:00 AM - 11:30 AM

Coffee By The Numbers: Q&A Session

Room: Conversation Corner

Saturday, June 25, 11:00 AM - 11:45 AM

The Hidden Superpowers of Owning a Coffee Shop (that other restaurants don’t have)

Room: TECHTalks

Saturday, June 25, 12:00 PM - 12:30 PM

Building Ancillary Revenue Streams for your Coffeeshop or Cafe

Room: Conversation Corner

Saturday, June 25, 1:00 PM

Spotlight: How To Be The Top Rated Coffee Shop in Town

Room: TECHTalks

The State of Technology for Cafés

Room: Conversation Corner

Saturday, June 25, 1:00 PM - 3:00 PM

*Starting Right: The business knowledge you need to succeed

Room: 305

Saturday, June 25, 2:00 PM - 2:30 PM

Eco-friendly Purchasing Options and Practices for your Business

Room: Conversation Corner

Saturday, June 25, 2:00 PM - 3:00 PM

Surefire Tips to Picking the Right Software

Room: TECHTalks

Saturday, June 25, 3:00 PM - 3:30 PM

Menu to the Max: Creative Approaches to Menu Development

Room: Conversation Corner

Saturday, June 25, 3:30 PM - 4:00 PM

Tech to Consider when Growing or Starting a Franchise

Room: TECHTalks