Select Criteria: Tracks = Business Operations

Friday, June 02, 8:00 AM - 8:45 AM

Coffee By the Numbers

Room: M100

Social Media for Coffeeshops

Room: M103

Starting or Adding a Roasting Program vs. Private Labeling Your Brand

Room: M104

Friday, June 02, 8:00 AM - 10:00 AM

*Effective Leadership: Strategies, Systems and Striving for Perfection

Room: M109

Friday, June 02, 9:00 AM - 9:45 AM

Crafting Culture : How to Hire, Retain, and Care for Employees

Room: M100

Negotiating Leases For Coffee Shop Tenants

Room: M103

Friday, June 02, 10:00 AM - 10:45 AM

2023 Drink Trends

Room: M100

Operating Horror Stories & How to Stay Safe

Room: M103

Friday, June 02, 10:30 AM - 11:00 AM

Bar Design: Principles for Success

Room: Conversation Corner - Booth 630

Intro to Business Building Essentials

Room: Business Building Essentials - Booth 230

Friday, June 02, 11:00 AM - 11:45 AM

Brewing Success: Navigating the Key Business Metrics for Coffee Shops

Room: M103

Opening a New Café?

Room: M100

Friday, June 02, 11:00 AM - 11:30 PM

Start-up Essentials

Room: Business Building Essentials - Booth 230

Friday, June 02, 11:15 AM - 12:00 PM

Food For Thought: Panel Discussion on Food Menu Development

Room: Conversation Corner - Booth 630

Friday, June 02, 11:30 AM - 1:30 PM

*Developing and Maintaining a Coffee Training Program

Room: M104

*Starting Right: The business knowledge you need to succeed

Room: M109

Friday, June 02, 12:00 PM - 12:30 PM

Holistic Branding

Room: Business Building Essentials - Booth 230

Friday, June 02, 12:15 PM - 1:00 PM

Business 101: A Panel Discussion on Starting Out, Growth, and Achieving Success

Room: Conversation Corner - Booth 630

Friday, June 02, 1:00 PM - 1:30 PM

Creating Unforgettable Drinks

Room: Business Building Essentials - Booth 230

Friday, June 02, 1:15 PM - 2:00 PM

Beyond the Cafe: Marketing Outside your Four Walls Panel Discussion

Room: Conversation Corner - Booth 630

Friday, June 02, 2:00 PM - 2:30 PM

Engaging Your Customers

Room: Business Building Essentials - Booth 230

Friday, June 02, 2:00 PM - 4:00 PM

*Choosing Your Partners: How to Select your Product Suppliers when there are so many choices

Room: M104

*The “R” Word: Preparing for and responding to a potential economic downturn

Room: M109

*The 3 Keys To Unlocking Your Employee Dream Team

Room: M110

Friday, June 02, 2:15 PM - 3:00 PM

Common Grounds: A Conversation on DE&I within the Coffee Industry

Room: Conversation Corner - Booth 630

Friday, June 02, 3:00 PM - 3:30 PM

Equipment Essentials

Room: Business Building Essentials - Booth 230

Friday, June 02, 3:15 PM - 4:00 PM

Specialty Coffee Success No Matter the Size of Your City

Room: Conversation Corner - Booth 630

Friday, June 02, 4:00 PM - 4:30 PM

Avoiding Business Pitfalls

Room: Business Building Essentials - Booth 230

Friday, June 02, 4:15 PM - 5:00 PM

Attend Coffee Fest, Now What? 10 Best practices to Keep Momentum Going

Room: Conversation Corner - Booth 630

Friday, June 02, 4:30 PM - 5:00 PM

Business Building Essentials Summary

Room: Business Building Essentials - Booth 230

Saturday, June 03, 8:00 AM - 8:45 AM

Customer Service Essentials: Six tips to building your base

Room: M103

Trends in the Business of Coffee: What does the data say?

Room: M104

Saturday, June 03, 8:30 AM - 10:00 AM

*Tea in the Coffee Shop

Room: Meet At Registration

Saturday, June 03, 8:30 AM - 10:30 AM

*Creating and Curating Effective Systems in Your Shop

Room: M109

Saturday, June 03, 9:00 AM - 9:45 AM

Going Green with Your Business

Room: M103

Selling Coffee a Bag at a Time: Guiding Customers to a Purchase

Room: M104

Saturday, June 03, 10:00 AM - 10:45 AM

Digital Marketing Success for your Coffee Shop/Cafe

Room: M104

Pricing and Menu Strategies

Room: M103

Using Coffee as a Catalyst for Deepening Social Connections

Room: M100

Saturday, June 03, 10:30 AM - 11:00 AM

Intro to Business Building Essentials

Room: Business Building Essentials - Booth 230

Saturday, June 03, 11:00 AM - 11:30 AM

Hiring for a Dynamic Culture

Room: Business Building Essentials - Booth 230

Saturday, June 03, 11:30 AM - 12:00 PM

Mid-Morning Menus and Beyond (Growth Opportunities to Maximize Profit)

Room: Conversation Corner - Booth 630

Saturday, June 03, 11:30 AM - 12:30 PM

*Buying or Selling a Coffee Shop

Room: M104

Saturday, June 03, 11:30 AM - 1:30 PM

*Get Out of the Shop: Building & Promoting Your Mobile Coffee Service

Room: M103

*Real Numbers in Your Cafe

Room: M110

*Startup Cafe Equipment and Operations Consultation: Plan, Prepare and Execute at the Highest Level

Room: M109

Saturday, June 03, 12:00 PM - 12:30 PM

Building an All-Star Training Program

Room: Business Building Essentials - Booth 230

Saturday, June 03, 12:15 PM - 1:00 PM

BIPOC Coffee Business Ownership: Let's talk about it.

Room: Conversation Corner - Booth 630

Saturday, June 03, 12:30 PM - 1:30 PM

*Coffee Shop Leases – Deep Dive

Room: M104

Saturday, June 03, 1:00 PM - 1:30 PM

COGS, Menu Development, and Inventory Management

Room: Business Building Essentials - Booth 230

Saturday, June 03, 1:30 PM - 2:00 PM

Business Building Essentials Summary

Room: Business Building Essentials - Booth 230

Saturday, June 03, 2:00 PM - 4:00 PM

*Creative Branding and Marketing Workshop

Room: M109

Saturday, June 03, 2:15 PM - 3:00 PM

Tech Basics All Coffee Pros Should Know

Room: Conversation Corner - Booth 630