Friday, September 30, 8:00 AM

Building a Coffee Catering Business

Room: 612

Digital Marketing Success for your Coffee Shop/Cafe

Room: 613/614

Starting or Adding a Roasting Program vs. Private Labeling Your Brand

Room: 608

Trends in the Business of Coffee: What does the data say?

Room: 609

Friday, September 30, 8:00 AM

*Effective Leadership: Strategies, Systems and Striving for Perfection

Room: 606

*Efficiency Behind the Bar

Room: 607

*Hands On Barista Training: Matcha, Tea, and other non-coffee beverages

Room: 604

*Introduction to Coffee Tasting: Cupping 101

Room: 602/603

*Tasting The Flavor Wheel: Building Your Palate For Coffee

Room: Business Building Essentials

Friday, September 30, 8:30 AM - 10:00 AM

*Roasting Seminar (Live Roaster)

Room: Booth 336

Friday, September 30, 9:00 AM

*Grinder Training & Maintenance with Mahlkönig

Room: Booth 501

*Tea Trends

Room: Booth 509

Friday, September 30, 9:05 AM

Coffee By the Numbers

Room: 609

Cold Brew 101

Room: 613/614

Optimizing Cafe Workflow to Meet Your Business Goals: Panel Discussion hosted by La Marzocco

Room: 612

Roaster Innovations: Managing Business Uncertainty, Costs & Risk

Room: 608

Friday, September 30, 10:00 AM - 10:30 AM

Intro to Business Building Essentials

Room: Business Building Essentials

Friday, September 30, 10:00 AM - 12:30 PM

Cupping with Sucafina

Room: 602/603

Friday, September 30, 10:10 AM

8 Questions to Ask Your Coffee Importer

Room: 609

Brewing Sustainability in Craft Coffee and Tea

Room: 612

Customer Service Essentials: Six tips to building your base

Room: 608

Developing Your Brand Language

Room: 613/614

Friday, September 30, 10:30 AM - 12:00 PM

*How To Get The Best From Your Beans: From Sample Roasting, Profiling to Production

Room: 607

Friday, September 30, 10:30 AM

*Cold Brew Program Development and Sensory Analysis

Room: 606

*Hands On Barista Training: Alternative Milk Steaming Science + Latte Art

Room: 604

Friday, September 30, 11:00 AM - 11:30 AM

Start-up Essentials

Room: Business Building Essentials

Friday, September 30, 12:00 PM - 12:30 PM

Holistic Branding

Room: Business Building Essentials

Friday, September 30, 12:30 PM

*Exploring the SCA Cupping Form: Theory and Use

Room: 602/603

*Starting Right: The business knowledge you need to succeed

Room: 607

Friday, September 30, 1:00 PM - 1:30 PM

The 411 on Signature Drinks

Room: Business Building Essentials

Friday, September 30, 1:00 PM - 2:30 PM

*Hands On Barista Training: How to Dial in Espresso Based on Roast Profile

Room: 604

Friday, September 30, 1:00 PM - 3:00 PM

*Get Out of the Shop: Building & Promoting Your Mobile Coffee Service

Room: 606

Friday, September 30, 2:00 PM - 2:30 PM

Engaging Your Customers

Room: Business Building Essentials

Friday, September 30, 3:00 PM - 3:30 PM

Equipment Essentials

Room: Business Building Essentials

Friday, September 30, 3:00 PM

*Creating and Curating Effective Systems in Your Shop

Room: 607

*Introduction to Free Pour Latte Art Workshop

Room: 604

*Washed, Honeys, and Naturals…oh my! A sensory journey into post-harvest processing

Room: 602/603

Friday, September 30, 3:30 PM - 5:00 PM

*Developing and Maintaining a Coffee Training Program

Room: 606

Friday, September 30, 4:00 PM - 4:30 PM

Avoiding Business Pitfalls

Room: Business Building Essentials

Saturday, October 01, 8:00 AM

Cafe Fundamentals: Unlocking Espresso’s Hidden Sweetness

Room: 613/614

Going Green with Your Business

Room: 608

Lease Renewal: What you need to know before you start the conversation

Room: 609

Pricing and Menu Strategies

Room: 612

Saturday, October 01, 8:00 AM

*Coffee Sensory Skills: Understanding taste and developing aroma

Room: 602/603

*Creative Branding and Marketing Workshop

Room: 607

*Roastery Management and Business Planning

Room: 606

Saturday, October 01, 8:00 AM - 12:00 PM

*Hands On Barista Training: The Basics For Success

Room: 604

Saturday, October 01, 8:30 AM - 9:30 AM

*Energy Drink Workshop: Power up your Profits

Room: Booth 618

Saturday, October 01, 8:30 AM

*Espresso Tech Basics: What to Fix Yourself and When to Call a Pro

Room: Booth 409

*Roasting Seminar (Live Roaster)

Room: Booth 336

Saturday, October 01, 9:05 AM

A Roasters Guide to Coffee Processing and Fermentations: Washed, Honeys, Naturals, and More

Room: 608

Crafting Culture: How to Hire, Retain, and Care for Employees

Room: 613/614

Going Green: Panel Discussion on Sustainability in the Coffee Industry

Room: 612

How to Develop + Promote Memorable Signature Drinks

Room: 609

Saturday, October 01, 10:10 AM

Attend Coffee Fest, Now What? 10 Best practices to Keep Momentum Going

Room: 608

Color of Coffee: A Panel Discussion on Diversity in the Coffee Industry

Room: 612

Drink Trends

Room: 609

Saturday, October 01, 10:30 AM - 11:00 AM

Intro to BBE

Room: Business Building Essentials

Saturday, October 01, 10:30 AM

*Coffee & Fermentation: Learn and taste how fermentation impacts coffee flavor development

Room: 602/603

*Connecting with Your Audience: Creating & Communicating Your Why

Room: 606

*Guide to Green Coffee: Intro to Buying, Coffee Contracts, and Importer Services

Room: 607

Saturday, October 01, 11:00 AM - 11:30 AM

Hiring for a Dynamic Culture

Room: Business Building Essentials

Saturday, October 01, 12:00 PM - 12:30 PM

Building an All-Star Training Program

Room: Business Building Essentials

Saturday, October 01, 1:00 PM - 1:30 PM

COGS + Inventory Management

Room: Business Building Essentials

Saturday, October 01, 1:00 PM

*Cupping Controversial Coffees - Expand Your Palate With Fine Robusta And More!

Room: 602/603

*Green Coffee Sourcing Strategies: Managing Quality, Price, and Sustainable Sourcing

Room: 606

*Latte Art Train the Trainer

Room: 604

*Real Numbers in Your Cafe

Room: 607

Saturday, October 01, 3:00 PM - 3:30 PM

Business Building Essentials Summary

Room: Business Building Essentials